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Meagan Mihalko’s national practice includes defending both class action and individual matters involving federal consumer protection statutes like the Fair Credit Reporting Act (FCRA), the Fair Debt Collection Practices Act and the Telephone Consumer Protection Act.

We are pleased to share our annual review of regulatory and legal developments in the consumer financial services industry. With active federal and state legislatures, consumer financial services providers faced a challenging 2023. Courts across the country issued rulings that will have immediate and lasting impacts on the industry. Our team of more than 140 professionals has prepared this concise, yet thorough analysis of the most important issues and trends throughout our industry. We not only examined what happened in 2023, but also what to expect — and how to prepare — for the months ahead.